Our five-year-old website was officially retired yesterday and is probably basking now in some sort of cyber-Florida. After five years of excellent service, we bid it goodbye and launched a new website loaded with shiny possibilities.
What’s in it for you, FCG fans? Lots! You’ll find a more modern online shopping experience with many exciting extras. For one, you’ll be able to zoom in on an item simply by hovering your cursor over it. You’ll also be able to see the furniture you recently viewed without the tedious process of re-searching for it.
Checkout will be seamless and speedy. Our new site will also give you info on local delivery pricing. For FCG, it’s a website that will grow with our company and give us the flexibility to update with other new features in the next few years.
I’m no nerd but after all the hours I’ve spent with our tech team I’m as excited as they are by the improvements to our online shopping experience. We'll be innovating even more in the months to come. We’re going to be focused on improving your ability to search by the location of the store. And we are tackling the logistics challenge of multi-store purchases and long-distance shipping.
We haven’t perfected those last two functions, so in the meantime, you might have to do something that sounds a bit old-fashioned. Call us!
Computers are great, but we still love the jangle of that reliable old instrument of communication. During business hours, our staffers in our showrooms answer the phone and return calls promptly. We also watch attentively, like the best babysitter you ever hired, our email box for firstname.lastname@example.org
In the meantime, check out the new site! Enjoy browsing from your desktop, your laptop, or your mobile phone. Let us know if you find anything quirky or annoying. We’re eager for your feedback and we plan to continue to tweak and tune-up the site now that it is live.
Here’s a heartfelt thanks to the FCG team that’s worked tirelessly this week to prepare us for launch. Thank you, shoppers and consignors, for your patience during the transition.