Moments after we unlocked the door, he burst into the store like a gunslinger looking for a brawl in an old Western. “It’s go time,” he barked at us. “We’re moving!
Apparently, this man was used to issuing orders and commanding action. He’d emailed FCG a day ago offering furniture for consignment, along with a vague threat to find other options if we didn’t comply quickly. I’d answered his email that morning while having my coffee at home.
Apparently, my response wasn’t fast enough for him. By the time I got to the store in Hanover, there were five emails from him, each one increasingly annoyed.
7:15 AM: “When can you pick up the furniture?
7:28 AM: “We’re ready. When will I hear from someone?”
8:17 AM “Any chance of today?”
8:42 AM “Can someone get back to me?”
9:08 AM “Hello….???!!!”
And, now, here he was like some Deadeye McGraw staring down the barrel of a gun at 9:53 AM.
We get it. There’s a real estate frenzy underway and homes are selling faster than a speeding bullet. This man had a hard deadline to move out of his home, and he was getting more anxious by the minute. At FCG, we’re ready and eager to help. Here are some tips that might take some of the stress out of a highly charged situation: