Furniture Consignment Gallery Blog

Quirks of the Nouveau Riche

Posted by Jay Frucci on Sat, September 27, 2014 @ 10: 43 AM

We pulled up in front of a massive mansion earlier this week to pick up some furniture. The owner, a wealthy businessman, was gutting the house down to the studs, then renovating and redecorating. He wanted us to sell his furniture - but he wasn't going to make it easy for us. parkinglotside

Rule #1: Do NOT park in the driveway. He didn't want tire marks or oil leaks from our truck staining his beautiful, black ribbon of asphalt. He was very fussy about his driveway. In fact, he boasted, he forced workers to use plastic shovels to clean the snow from the driveway by hand in the winter so the surface wouldn't be scratched by a plow.

Tiptoeing across his lawn was tough - but well worth it. We loaded up several truckloads of high quality furniture, which you'll find in our showrooms this weekend along with furniture from several other high-end homes in Boston.

And, yes, it is true. The very rich are different from you and me. Plastic shovels? Well, if you insist. Which is why they choose to partner with us more than any other consignment business in New England.

Why Furniture Consignment Gallery?

I can think of three reasons. One, they trust us to come into their homes and to handle their possessions with care and integrity. Two, we have the skilled people and the right equipment to carefully extract items from their homes without damaging the hand-painted wallpaper or the marble floors. And, three, they know that their furniture will be beautifully displayed in our three showrooms - and that it will sell.

Mr. Big Shot insisted that he didn't need the money, but he knows his furniture - gently used - still has value. "I want to see some money from this stuff," he said gruffly. "I know I'm going to get the best price by consigning with you. Then I'll donate the money to charity."

So it isn't about the money ... but it is about the money.

Working with the super-successful can be challenging, but we do it well. Our business is built to handle it. When you visit the showroom this weekend, feel free to chuckle a bit, knowing we had to skip lightly across some guy's lawn to bring you the best furniture in New England.

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Topics: manomet, family, consignment, boston, MA, chestnut hill, massachusetts, newton, Furniture, Hanover, plymouth, chairs, quality, chair, dining, dining room, travel, summer, mirror, shatter

FCG Cruises into Mrs. Insecurity's Neighborhood

Posted by Jay Frucci on Wed, August 27, 2014 @ 04: 39 PM

Gossip Like any red-blooded retailer, I loved the state tax-free holiday last weekend. Our cash register was smoking after hours of ringing up one sale after another. The showrooms were jammed with shoppers eager to take advantage of the savings. Some were familiar faces. Others were new to Furniture Consignment Gallery.

One newcomer was absolutely giddy at some of the exquisite pieces she found in our showroom. She'd discovered two objects of lust - a Sheraton style sideboard and an inlaid china cabinet - and the longer she lingered in the showroom the more she found that would be perfect for her home.

"Do you deliver?" she asked. "Of course," I told her.

Suddenly, a look of consternation crossed her face. "Does your truck say Furniture Consignment Gallery?" she asked anxiously.

Turns out she lives in an upscale waterfront neighborhood on the South Shore. She didn't want her neighbors to know that she was shopping for bargains at a consignment store. She was afraid that our truck might signal she was suffering financial distress in a town that prized financial success. What if the neighbors snickered at her behind her back?

Little did she know that our delivery trucks cruise her neighborhood regularly picking up and dropping off furniture. In fact, we know every lawn ornament on the town's impeccably manicured lawns. Here's a secret: her neighbors may be moneyed, but they're also blue-blood Yankees. They appreciate quality, but they also insist on a good deal. And they know they can't satisfy both of those demands in traditional furniture stores anymore.

Mrs. Insecurity is in for a treat when we deliver her furniture this week. She has no idea how impressed her neighbors will be at the treasures she found at FCG - and her financial savvy in snagging a bargain price on that china cabinet with the inlaid satin wood. So, yes, our trucks will be rolling proudly into the finest of neighborhoods this week - and every week.

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Topics: manomet, society, gossip, neighbors, consignment, boston, MA, chestnut hill, massachusetts, newton, Furniture, Hanover, plymouth, chairs, quality, chair, dining, dining room, summer, deliver, hingham, duxbury, pine hills, high end

Furniture Consignment Gallery Tax Free Sale

Posted by Jay Frucci on Mon, August 11, 2014 @ 09: 59 AM

So What is all the Hoopla about?
After all the tax savings is only 6.25%. Other than unleashing the libertarian within, the savings isn't great enough to cause a fuss. But, at Furniture Consignment Gallery we think it is a big deal. So we are making it one! This week only, you can take an extra 10% off the current price which brings your savings up to 16.25%. Now that is some hoopla!

Here are the details:

TAX-FREE Sale Event. Take 10% OFF the current price! Starts today on August 11th at 10AM. You can take 10% of the current price and take the item with you today! If you want to wait to purchase the item on the Sales Tax Holidays of Saturday and Sunday August 16 & 17, we can reserve your item, process your order over the weekend and then you will save the extra 6.25%.

Items reserved for purchase for the tax holiday can be picked up over the weekend, but not before. Delivery trucks will be operating all next week and we can schedule your delivery at the time that you reserve your item.

All Massachusetts Sales Tax Holiday Rules and Regulations apply. Under Massachusetts State Guidelines, items that exceed $2,500 are not eligible for the sales tax holiday exemption.

Our trucks will be running all this week, picking up items and bringing them in for the sale event. Great items are schedule to hit the showroom floors throughout the week and we will update you along the way.

Take 10% off today! The Sale begins Now on Monday August 11 and runs Through Sunday August 17th.*

*Items that drop in price during the sale event and all items that are in final markdown status may not be eligible for any further discounting.

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Topics: manomet, family, tax free, consignment, boston, MA, chestnut hill, massachusetts, newton, Furniture, Hanover, plymouth, chairs, quality, chair, dining, dining room, travel, summer, tax

A Trusted Partner

Posted by Jay Frucci on Mon, August 11, 2014 @ 09: 46 AM

"No, no, no!" Ron phone , the veteran manager of our store in Hanover, exclaimed excitedly. He was on the phone talking to a woman who was moving and thinking about selling a beloved dining set. "Don't sell it," he advised her. "You've got to keep it!"

If you overheard that conversation - and you don't know FCG - you might have been puzzled. After all, we're in the business of consigning quality furniture - and hers definitely qualified. Her dining room set was from Stickley's Mission Collection. Made with quarter sawn white oak, the set was beautiful and would someday be an heirloom. It would have sold instantly in any of our stores.

Was Ron crazy?

Actually, no. The woman had told him she wasn't sure about her plans. She didn't know where she was moving or whether the dining set would fit - in size or style - in her new home. Ron knew intuitively that she might regret selling a treasured piece before she'd had time to think through the decision. Sure, FCG would have made money consigning the set, but he was right to advise against the sale.

At FCG, we pride ourselves on our honesty. If you see an item on our website and call us to ask about the condition of the piece, you are going to get an honest appraisal from us. That means we're going to tell you about the dings and dents. If you call us about consigning a piece that you might regret selling later, we'll caution you to think twice.

"Put it in storage for the short-term," Ron told the woman. "Once you've decided where you're living, then you can evaluate whether the dining set is a good fit for your new home. And if you do decide to sell, then you know who to call - FCG!"

Establishing a bond of trust with customers and potential customers is important to us - even if it means we forego a short-term profit.

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Topics: manomet, family, consignment, boston, MA, chestnut hill, massachusetts, newton, Furniture, Hanover, plymouth, chairs, quality, chair, dining, dining room, travel, summer

Comedy, Tragedy, We've Got it In Spades in July

Posted by Jay Frucci on Tue, July 15, 2014 @ 01: 00 PM

shatteredsmall I was ready for a break. So I welcomed the brief lull in the store when the phones went silent and the parking lot emptied earlier this week. It didn't last long. Suddenly, I heard a massive crash. A large mirror had jumped off the wall to its death. Shards of glass were everywhere.

The dog days of summer are upon us. Even the furniture is getting agitated.

July is a weird month. That's when the showroom seems to turn into a confessional. Is it the heat or the humidity? I don't know, but for some reason, that's when wayfarers wander into our stores and pour out their hearts.

Yesterday, a pickup truck pulled into the parking lot. Four rambunctious boys spilled out of the cab and tore through the showroom like monkeys swinging on jungle vines. The oldest was about fourteen, the youngest was a toddler. Their father followed, looking sweaty and irritable.

"Cute kids?" I offered hesitantly.

LTKzKeGTa "They're driving me nuts!" Dad replied. "You know, I thought we were done after two kids. I even went to the doc" - he winced - "so there wouldn't be any, you know, surprises. Then, after ten years, my wife decides she wants more. So back I go. You know, to the doc."

He closed his eyes and shook his head wearily. "Twelve grand it cost me to fix the plumbing! And that's just for starters! I'm on the hook, man. I'm on the hook for a long time. I'm looking at, like, sixteen years of college tuition."

What do you say at a moment like that? I had no idea. When in doubt, my motto is to talk furniture. "That's a mighty nice desk you've got out there in the truck, buddy," I blurted out. "Mighty nice! I think we can sell that desk and put some money back in your wallet."

Readers, if you're in the market for some entertainment, you gotta come visit one of our showrooms. Comedy, tragedy, we've got it it in spades in July. And if you're in the market for a desk, you'll make one poor guy a little happier.

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