Jay March2011

Jay Frucci, President and Owner,
Furniture Consignment Gallery

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FCG Cruises into Mrs. Insecurity's Neighborhood

 

 

GossipLike any red-blooded retailer, I loved the state tax-free holiday last weekend. Our cash register was smoking after hours of ringing up one sale after another. The showrooms were jammed with shoppers eager to take advantage of the savings. Some were familiar faces. Others were new to Furniture Consignment Gallery.

 

One newcomer was absolutely giddy at some of the exquisite pieces she found in our showroom. She'd discovered two objects of lust - a Sheraton style sideboard and an inlaid china cabinet - and the longer she lingered in the showroom the more she found that would be perfect for her home.

 "Do you deliver?" she asked. "Of course," I told her.

Suddenly, a look of consternation crossed her face. "Does your truck say Furniture Consignment Gallery?" she asked anxiously.

Turns out she lives in an upscale waterfront neighborhood on the South Shore. She didn't want her neighbors to know that she was shopping for bargains at a consignment store. She was afraid that our truck might signal she was suffering financial distress in a town that prized financial success. What if the neighbors snickered at her behind her back?

Little did she know that our delivery trucks cruise her neighborhood regularly picking up and dropping off furniture. In fact, we know every lawn ornament on the town's impeccably manicured lawns. Here's a secret: her neighbors may be moneyed, but they're also blue-blood Yankees. They appreciate quality, but they also insist on a good deal. And they know they can't satisfy both of those demands in traditional furniture stores anymore.

Mrs. Insecurity is in for a treat when we deliver her furniture this week. She has no idea how impressed her neighbors will be at the treasures she found at FCG - and her financial savvy in snagging a bargain price on that china cabinet with the inlaid satin wood. So, yes, our trucks will be rolling proudly into the finest of neighborhoods this week - and every week.

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Furniture Consignment Gallery Tax Free Sale

 

 

taxfreeSo What is all the Hoopla about?
After all the tax savings is only 6.25%. Other than unleashing the libertarian within, the savings isn't great enough to cause a fuss. But, at Furniture Consignment Gallery we think it is a big deal. So we are making it one! This week only, you can take an extra 10% off the current price which brings your savings up to 16.25%. Now that is some hoopla!

Here are the details: 


TAX-FREE  Sale Event. Take 10% OFF the current price! Starts today on August 11th at 10AM. You can take 10% of the current price and take the item with you today! If you want to wait to purchase the item on the Sales Tax Holidays of Saturday and Sunday August 16 & 17, we can reserve your item, process your order over the weekend and then you will save the extra 6.25%.


 

Items reserved for purchase for the tax holiday can be picked up over the weekend, but not before. Delivery trucks will be operating all next week and we can schedule your delivery at the time that you reserve your item.


 

All Massachusetts Sales Tax Holiday Rules and Regulations apply. Under Massachusetts State Guidelines, items that exceed $2,500 are not eligible for the sales tax holiday exemption.

 

Our trucks will be running all this week, picking up items and bringing them in for the sale event. Great items are schedule to hit the showroom floors throughout the week and we will update you along the way.

 

Take 10% off today! The Sale begins Now on Monday August 11 and runs Through Sunday August 17th.*

*Items that drop in price during the sale event and all items that are in final markdown status may not be eligible for any further discounting.

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

A Trusted Partner

 

 

"No, no, no!" Ronphone, the veteran manager of our store in Hanover, exclaimed excitedly. He was on the phone talking to a woman who was moving and thinking about selling a beloved dining set. "Don't sell it," he advised her. "You've got to keep it!"

 

If you overheard that conversation - and you don't know FCG - you might have been puzzled. After all, we're in the business of consigning quality furniture - and hers definitely qualified. Her dining room set was from Stickley's Mission Collection. Made with quarter sawn white oak, the set was beautiful and would someday be an heirloom. It would have sold instantly in any of our stores.

 

Was Ron crazy?

 

Actually, no. The woman had told him she wasn't sure about her plans. She didn't know where she was moving or whether the dining set would fit - in size or style - in her new home. Ron knew intuitively that she might regret selling a treasured piece before she'd had time to think through the decision. Sure, FCG would have made money consigning the set, but he was right to advise against the sale.

 

At FCG, we pride ourselves on our honesty. If you see an item on our website and call us to ask about the condition of the piece, you are going to get an honest appraisal from us. That means we're going to tell you about the dings and dents. If you call us about consigning a piece that you might regret selling later, we'll caution you to think twice.

 

"Put it in storage for the short-term," Ron told the woman. "Once you've decided where you're living, then you can evaluate whether the dining set is a good fit for your new home. And if you do decide to sell, then you know who to call - FCG!"

 

Establishing a bond of trust with customers and potential customers is important to us - even if it means we forego a short-term profit. Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Long Distance Relationship

 

 

travelingfurnitureYesterday, a truck filled with furniture left our loading dock and set off on a journey that will take it all the way to the Gulf of Mexico. First stop: New Jersey, where a homeowner is waiting eagerly for a set of chairs. Next: North Carolina, where an aspiring writer is getting a desk for her home office. Final destination is Louisiana, where a woman is finishing off a decorating project with an Ethan Allen cabinet she found - by searching online - at Furniture Consignment Gallery.

The Internet has made us all next-door neighbors. Buying consignment furniture online is commonplace now and, at FCG, we are seeing more and more of it. So for those readers who don't live in our home state of Massachusetts, here's a primer on how to get those great bargains you see on our website.

 

First, remember our furniture sells quickly. If you see an item you love, call immediately. We'll give you an honest appraisal of its condition. We'll also let you know if the piece is worth shipping. A Pottery Barn twin bed is about $400 new. We've got one for $250. But if you live in Arkansas, that wouldn't make sense because of shipping costs.

 

On the other hand, we have a set of Kindle chairs that sells new for about $10,000. Our price: $3,000. Now, that's a good buy. In other words, buying and shipping is a smart option when you are investing in high-end furniture.

 

For far-flung buyers, FCG can recommend a reputable and reasonably priced shipper. We've had years of experience with this shipper. We feel confident in our recommendation. You may find others who will ship for less, but we don't take responsibility for delays or damage en route.

 

Buying is easy. All it takes is a phone call. We accept all major credit cards, and we'll hold your furniture until the shipping company picks it up. You pay the shipper directly when the piece arrives at your home or office.

 

So whether you are in Wichita or Washington, D.C., you, too, can shop at Furniture Consignment Gallery. Bookmark our website and check it regularly - it's like a treasure hunt with new pieces every day. Why leave all these bargains to the savviest shoppers in Massachusetts?

 

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

The Secret to Fine Furniture Accumulation

 

 

img 3283She came into the showroom to buy a bed. Her husband is a big dude - 6'4", 260 pounds - and the bed they'd bought just a few years ago from a discount store had broken. Cheaply made, she'd been told, it wasn't worth repairing.

 

Fortunately, we have 21 beds at our store in Plymouth, and I knew she'd be pleased with the variety and the price. Still, it was a hassle for her - and an unforeseen expense. Like a burst pipe or a dead car battery, a bed is a necessity.

 

Looking around the showroom, she seemed stunned at the array of styles, the quality and the excellent condition of the beds - not to mention the prices. "You guys have awesome stuff," she said, taking a moment to appreciate it all.

 

Unfortunately, tales like hers are increasingly common these days. For the past decade or so, the home furnishings market has been flooded with cheap furniture. Shoddily made, many of these pieces are made from lightweight particle board then glued or stapled together. That's why so many of Particleboardthose so-called bargain pieces sag, crack, or fall apart after only a short time.

 

"We thought we were getting a deal," our customer said sadly of the bed she and her husband had bought as newlyweds. "Turns out, it was no deal."

 

We don't do cheap. Our showrooms are filled with stylish and pieces from some of the nation's top furniture manufacturers like Ethan Allen, Stickley, Stanley, Hooker, Hitchcock and Thomasville. These beds, tables and couches are made with care and precision using old-fashioned, long-lasting manufacturing techniques. Dowels are important. So are dovetails. Thanks to our knowledgeable staff, our customer got an education - and a bed she loved - that morning.

 

Later that afternoon, a thirtysomething couple strolled into the showroom holding hands and eagerly looking over the inventory. They unveiled the secret to fine furniture accumulationgus 9. "We buy one piece of Stickley furniture every year for our anniversary," the wife explained. Married ten years, they have a home that has been thoughtfully decorated over time with meaningful pieces that will last a lifetime.

 

That seems like a lovely tradition to me. Skip the bargain basement where couches are featherweight - because their cushions are made of inexpensive foam. Stop by one - or all - of our three stores. You'll never regret buying quality.

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Comedy, Tragedy, We've Got it In Spades in July

 

 

shatteredsmallI was ready for a break. So I welcomed the brief lull in the store when the phones went silent and the parking lot emptied earlier this week. It didn't last long. Suddenly, I heard a massive crash. A large mirror had jumped off the wall to its death. Shards of glass were everywhere.

The dog days of summer are upon us. Even the furniture is getting agitated.

July is a weird month. That's when the showroom seems to turn into a confessional. Is it the heat or the humidity? I don't know, but for some reason, that's when wayfarers wander into our stores and pour out their hearts.

Yesterday, a pickup truck pulled into the parking lot. Four rambunctious boys spilled out of the cab and tore through the showroom like monkeys swinging on jungle vines. The oldest was about fourteen, the youngest was a toddler. Their father followed, looking sweaty and irritable.

"Cute kids?" I offered hesitantly.

LTKzKeGTa"They're driving me nuts!" Dad replied. "You know, I thought we were done after two kids. I even went to the doc" - he winced - "so there wouldn't be any, you know, surprises. Then, after ten years, my wife decides she wants more. So back I go. You know, to the doc."

He closed his eyes and shook his head wearily. "Twelve grand it cost me to fix the plumbing! And that's just for starters! I'm on the hook, man. I'm on the hook for a long time. I'm looking at, like, sixteen years of college tuition."  

What do you say at a moment like that? I had no idea. When in doubt, my motto is to talk furniture. "That's a mighty nice desk you've got out there in the truck, buddy," I blurted out. "Mighty nice! I think we can sell that desk and put some money back in your wallet."

Readers, if you're in the market for some entertainment, you gotta come visit one of our showrooms. Comedy, tragedy, we've got it it in spades in July. And if you're in the market for a desk, you'll make one poor guy a little happier.

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Restoration Hardware's Bland Awareness

 

 

http://context.metalbat.com/Seriously, Restoration Hardware, what were you thinking? Your 17-pound catalog landed on our doorstep with a thud last week. At 3,300 pages, it just about cracked the concrete landing. We needed a forklift to haul it into the house.

 

You're taking a lot of flack for that catalog, RH. Some folks are complaining that your massive tome is wasteful and environmentally insensitive. UPS had the unenviable task of delivering your catalogs to millions of homes across the U.S. How many of its brown trucks broke an axle on that job?

 

I've got a different beef, though. RH, you call your catalog a celebration of "curated and inspired design." Really? To me, your entire catalog looks a lot like Nantucket when it is totally socked in with fog. I'd call your design aesthetic 50 Shades of Grey - without the sex.

 

warm greys CIL paintsI pity the poor wordsmith assigned the task of naming your palette of grey paints. I see you've got Gravel, Slate, Charcoal, Dusk, Flint, Flax and Glacier, and that's only seven of the 36. What a challenge it must have been coming up with names for the other 29. Are you really going to make your customers ask for a quart of Atmosphere? Ouch.      

 

Our stores carry a lot of your stuff, RH. But we like to mix it up with color and styles that aren't quite so austere. After all, our customers aren't furnishing a convent.

 

In our showroom in Chestnut Hill, we've got a pair of your leather Copenhagen chairs that would look amazing paired with an upholstered ottoman in a tribal design. We've also got one of your patio sets in Hanover that would look great with some colorful pillows. And Plymouth has a sideboard perfect for displaying a bright china pattern.

Feel free to stop by our stores, RH. We'll introduce you to a wonderful world of color. And we'll let you empty our recycling bin which is filled with your catalogs. Frankly, I'd rather move heavy furniture.

 

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Tone Down The Neutral

 

 

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     Rain soaked and sweating from the stress of battling traffic, I found my seat right in time for the start of my son's middle school graduation ceremony. I was really excited that I was able to flee the showroom so that I could savor a few last moments with my son as an eighth grader. Sure, it isn't the same as commencement from high school or University, but I was still looking forward to this moment.

      It was a nice ceremony featuring a well behaved crowd. Students thanked teachers and parents. They reminisced about the past and peered into the future. No one lit a firecracker. No one pulled a prank. All in all, the ceremony was safe, predictable and, well, maybe just a little disappointing.  

      All across America, commencement speakers are delivering the same speech to a new crop of graduates: "Be yourself!" "Take a stand!" "Make a difference!" Meanwhile, as a society, we're doing our best to squelch any sign of originality or any spark of dissension.

      Neutral is the watchword of our times. That's how we communicate, dress and decorate our homes. Afraid of offending a neighbor, we paint our houses with the same palette of beige, grey and taupe. We shrink from expressing an opinion that might cause a tirade on Twitter or Facebook - and for good reason. The court of public opinion is harsh. Offend someone and you'll pay a high price in your life or your business. Neutral is safe.

      This morning, I opened my mailbox to find ten Restoration Hardware catalogues wrapped together. The twenty pounds of RH catalogue is a great marketing idea that will be talked about by many, but what I noticed is a few hundred pages of greys and beiges. Not a splash of color to be found. It's not their fault, it is who we are as a people right now. We would rather be safe than sorry.

      So my advice to graduates is to skip bland and go straight to unique. We are not naturally neutral. What the heck, I'm thinking of painting my house Margarita Green. Not beige. Not grey. And definitely not taupe. Why not?

      Congratulations to the class of 2014. You have big things ahead of you and many challenges. In addition to solving the world's problems you need to find a way to add some color into your life and ours.

Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Mom Advises Newly Weds

 

 

momzillaShe burst into the showroom like a dervish of interior design, bracelets jangling and coattails billowing. Trailing closely behind were a husband, a daughter and a soon-to-be son-in-law who seemed cowed by this new and unstoppable force of nature taking charge of his life.

 

As mother-of-the-bride, she'd planned every detail of the wedding down the last sugared flower on the cake. Now, she was on a mission to decorate the couple's new home. Her help was non-negotiable, apparently part of the fine print of the marriage contract.

 

She stopped abruptly at the first piece of furniture in her path, a Stickley cherry end table. "Look!" she commanded. "You won't see this at Ikea. Hmmm, $225. That's a great buy."

 

Daughter leaned in, eyes wide with wonder. Future son-in-law looked panic-stricken. What was his role in this drama? Agree? Disagree? Meanwhile, husband stood back, arms folded across his chest, clearly signaling that young couples should make their own decisions about tables, chairs and lamps.

 

To his surprise, Mom seemed to get the hint. She gave a last little speech on buying quality furniture then sent the couple off to explore our store. The young couple meandered off and discovered, to their delight, handcrafted furniture perfect for their starter house.

 

That morning, the couple excitedly took the first steps towards feathering their first nest. Beaming, they bought a Venetian mirror and agreed to think about a Bradington Young leather set on the second floor.

 

'Tis the season to be wed. Parents of the brides and grooms, you may be tempted to drown that young couple with well-meaning advice. But, here's my advice to you: RELAX! Sure, they're bound to make a few mistakes but if you point them in the right direction, they'll eventually figure it out on their own. Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!

Kicked Out

 

 

Divorce art 257 20080515133455He shot into the showroom like he'd been launched straight from the corner office by a cannon. His white shirt was crisply starched, his shoes were shined and he reeked of expensive cologne. "I need a table," he said abruptly and somewhat angrily. Nothing fancy. Four legs and a flat surface. Where he could drink his coffee and read the paper. Alone.

 

Two days later, a black Escalade ripped into our parking lot. Out jumped a guy in surgical scrubs, a surgeon, sweaty after hours in the operating room. "I need a chair," he snapped. Something comfortable, he said, but he had to be able to fit it in his car and carry it up three flights of stairs, by himself, to his new and empty apartment. We found him a nice barrel chair at a reasonable price. Now at least he has a spot in which to sip a stiff drink after work.

 

What's going on? Two different guys, same week, same story. They came home from work to find the locks changed and the golf clubs scattered all over the lawn. I guess May must be the month for disgruntled wives to really clean house.

 

At least Wife #1 was able to offer one small act of mercy to the schmuck in the driveway. "Where do I go?" he asked his wife as he stuffed his belongings into the trunk of the car. "I don't care," she yelled out the window. "Get an apartment." Shocked, he stammered, "But I don't even have a bed - or a table."

 

There was a moment of silence then she apparently took pity on him, he told us. "Go to Furniture Consignment Gallery," she shouted then she slammed the window shut. Jay Frucci is President and Owner of Furniture Consignment Gallery and http://www.furnitureconsignment.com/. Read, Respond and Stay Tuned!
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