Furniture Consignment Gallery Blog

Yesterday, a truck filled with furniture left our loading dock and set off on a journey that will take it all the way to the Gulf of Mexico. First stop: New Jersey, where a homeowner is waiting eagerly for a set of chairs. Next: North Carolina, where an aspiring writer is getting a desk for her home office. Final destination is Louisiana, where a woman is finishing off a decorating project with an Ethan Allen cabinet she found - by searching online - at Furniture Consignment Gallery.

The Internet has made us all next-door neighbors. Buying consignment furniture online is commonplace now and, at FCG, we are seeing more and more of it. So for those readers who don't live in our home state of Massachusetts, here's a primer on how to get those great bargains you see on our website.

First, remember our furniture sells quickly. If you see an item you love, call immediately. We'll give you an honest appraisal of its condition. We'll also let you know if the piece is worth shipping. A Pottery Barn twin bed is about $400 new. We've got one for $250. But if you live in Arkansas, that wouldn't make sense because of shipping costs.

On the other hand, we have a set of Kindle chairs that sells new for about $10,000. Our price: $3,000. Now, that's a good buy. In other words, buying and shipping is a smart option when you are investing in high-end furniture.

For far-flung buyers, FCG can recommend a reputable and reasonably priced shipper. We've had years of experience with this shipper. We feel confident in our recommendation. You may find others who will ship for less, but we don't take responsibility for delays or damage en route.

Buying is easy. All it takes is a phone call. We accept all major credit cards, and we'll hold your furniture until the shipping company picks it up. You pay the shipper directly when the piece arrives at your home or office.

So whether you are in Wichita or Washington, D.C., you, too, can shop at Furniture Consignment Gallery. Bookmark our website and check it regularly - it's like a treasure hunt with new pieces every day. Why leave all these bargains to the savviest shoppers in Massachusetts?

      When we assumed the reigns at Furniture Consignment Gallery 7 years ago, all of our efforts and energy was focused on serving our local customers. But that's not true anymore. Now, it is global. Consider one of our new customers, Bob, who lives on an island called Hilo in Hawaii, 6,000 miles from Hanover. He found Furniture Consignment Gallery on the Internet, and in our inventory, he discovered the perfect dining room set. Shipping, he conceded cheerfully, would almost be prohibitive, but living on an island in the middle of the Pacific takes a certain can-do attitude and he was up to the challenge, so we sent the set off to a customer we'd only met over email and the phone. Here's what we heard a few weeks later:

Aloha, all!

     The dining set arrived in a total of seven pieces, not 500, as I had feared.  Six thousand miles over road and ocean - with no problems and no breakage - may not be a record, but it impresses me. I am attaching photos of the pieces in their new home with their westward view over the Pacific. The table and chairs look more at home in the land of taro and ahi than in the land of the bean and cod.

Thank you,

Bob

  Only a few weeks later, we got another call from the Pacific Coast. This was from a man who was outfitting a yacht in sunny LA. He was looking for a desk small enough to fit through the door of his stateroom, and thanks to our website, he'd found the perfect piece on the showroom floor in Hanover. Once again, the piece was packed up carefully and shipped across the continent. Here's the note we got from Nick: "What a gorgeous little desk. Looks like it came with the boat! Now, I need a larger dresser!" Thank You, Nick The Internet has rattled every corner of the business world, even ours. Bob and Nick taught us two important lessons. One: Customers will go a long way to find quality and value. Two: No matter how far out we can cast our net, our customer still wants that personal relationship and attention that only a small business can provide.