Furniture Consignment Gallery Blog

After the last few days in the store, we've decided to build a confessional into our showroom. Here you can recite your Act of Contrition, and you'll be absolved of all of your furniture purchasing sins, mortal or venial.

     All week long, a long line of penitents funneled through our door and poured out their hearts to us. "What was I thinking?" cried one consignor, admitting she had blown her budget for a decade on a furniture shopping spree. "Never again," another winced, recalling how she bought an enormous mansion at the peak of the market and furnished it lavishly.

      We heard every variation of the seven deadly sins. One greedily wanted a house bigger than her sister's. Another lusted after a friend's inlaid mahogany desk until she found one even more exquisite - and pricier - in an antique shop.

Their stories were all slightly different, but they had one thing in common: they wanted absolution - and some money back, too.

     Haven't we all been there?

     I can recall attending a live auction several years ago. Consumed in the bidding process, I vaguely remember g-forces driving my paddle up in the air faster than I could think. The heat of the moment, the competition, the will to win! All three took command of my soul. And, suddenly, "Sold for $275! The hutch goes to the gentleman on the left." 

     When I was bidding, I was riding a motorcycle on a winding country road. When the auctioneer banged the gavel, I hit a brick wall.

     The large mahogany hutch looked like a bargain when it was $50. After other buyers got involved in the fray, its value seemed to soar. Once they announced the new proud owner was moi I started to sweat at my poor decision-making. I did some fast math: $275 plus the auctioneer's commission of 12%, plus sales tax 6.25%. I had to move it within the next forty-eight hours and worse yet, where am I going to store it until I figure out what I can do with it?

    I raised my hand. "Excuse me, sir... I'd like to apologize to the folks that I outbid. You see, I really don't need this hutch. It's not the money. What I was thinking? Can I give it back? This guy over here bid $250. Maybe you could sell it to him. I'll cover the extra $25."

     I was looking for absolution and my money back. The room went silent. The man I outbid shrunk down in his seat. Clearly, he had gotten caught up in bidding, too. Now, he just wanted me to go far, far away.

     Yes, I have been there. Haven't we all at one time or another? Life goes on. We make mistakes. Forgive yourself and move onto the next great thing in your life. And when it comes to fixing those mistakes, come see our new confessional at Furniture Consignment Gallery. We promise to listen - with sympathy - and help you get some money back, too.

In 1944, as war raged across Europe and the Pacific, Joline Anderson married Robert Wright in a borrowed gown with a bouquet of flowers nipped from her mother's backyard. For something old, the couple had an heirloom ring. Something new was a wedding gift from a friend and furniture maker: a Salem chest.

  For sixty years, that mahogany chest held the treasures of a long and happy marriage: baby booties, poodle skirts, cashmere cardigans, prayer books, postcards from the kids, photos of the grand-kids. It was one of the most special pieces in our showroom for the few days that we had it.

   Consigned by a family member who, sadly, didn't have room for it in his home, the chest seemed to whisper the secrets of lives well lived in homes well loved. There's magic in knowing the history of that chest.

     Indeed, stories are important. When I was in high school, I used to keep a journal. It was full of adolescence angst, alternately heartbreaking and hilarious when you read it twenty years later. I got a little lazy about writing when I went to college. Entries were terse and infrequent -I was majoring in English and channeling Hemingway - but there is one telling item written when I was a sophomore:

"I met a girl named Dianna today. She was pretty and nice." 

I may have spelled her name wrong, but I got the relevant facts right. She was pretty - and nice enough to marry me four years later.

    To some, it would seem silly to write down fleeting thoughts about our cars, our clothing, our furniture, our homes. But these are the details that illuminate our lives. Who doesn't remember their first car with all its loveable dents? Or that sofa that you managed to squeeze into your first apartment? Or the dining room table where you hosted your first Christmas dinner? All the nicks and scratches tell their own stories, often about the best days of our lives but, sometimes, about the worst days, too.

     We witness many a reflective moment with our consignors when they are turning over to us the furniture they've enjoyed for years. They'll tap a desk or a dresser gently with a far-away look in their eyes and relive a memory before entrusting it to our care.    

    So on the next rainy day, take a moment and jot down the history of some of your most prized possessions.  Even if it seems silly now, your story may have meaning for someone who may someday own that piece. Your words will enrich somebody's life - if only the consignment guy who opens a drawer and finds your note on a yellowed piece of paper.

He was straight from the big screen, I swear. 

He looked just like Doc Brown from the movie Back to the Future. Remember him? The zany professor obsessed with time travel? The guy in our showroom had the same frenetic energy, the enthusiasm, and, of course, the finger-in-the-light-socket hair.

     A retired teacher, the customer told me that he is living the dream with his wife. The two are sailing from Cape Cod to the Bahamas with lazy stops at any port that looks intriguing. What brought him to our store? He had furniture stored in seven states, he said, most of it inherited. Now, he wanted to consign it. He was having too much fun on the water to think about roosting on land again.

     This mad-scientist look-alike proceeded to pepper me with thoughtful questions about our business. The result was an impromptu Q&A.

Q. How does consignment differ from an estate sale?

A. An estate sale typically is a one, two or three-day event in which the contents of a house are sold. Sellers often hire a professional to appraise the contents and conduct the sale. A professional typically takes a percentage of the net proceeds as a fee, generally 35%.

  When you consign with Furniture Consignment Gallery, we remove the furniture from your home and sell it in our showroom. Your furniture is displayed artfully in our showroom with other quality items.

Q. Why would we choose consignment over an estate sale?

A. Some sellers like the idea of unloading their unwanted items quickly in a weekend estate sale. Others don't like the thought of letting the public or their nosy neighbors poke around inside their homes. Consignment means you don't have to sacrifice your privacy to sell your furniture.

Q. Have you ever discovered a 'lost treasure' that turned out to be worth millions?

A.  So you think you have a Rembrandt in the attic? Television shows such as "Storage Wars" and "Pawn Stars" are sparking fantasies like that among sellers, but that's just what they are - fantasies.

  Rarely does a seller pluck something from the cellar that turns out to be worth millions. Most people know the value of their possessions. They know the age and historical provenance of items that are valuable. Such items typically are sent to auction houses that specialize in valuable antiques.

Q. Do you travel to the countryside and scour old barns for heirlooms?

A. Honestly, we don't have the time to do a lot of archaeological work to stock our showrooms. We handle high-quality, name brand furniture that is generally less than twenty years old.  Sifting through an old barn for a jar that might bring a few bucks isn't really our business.

     After we wrapped up our chat, the sailor took a sweeping glance of our showroom as if he was scanning open water for whales or mermaids. For just a moment, he looked wistful. "This furniture is really beautiful," he said. "Sometimes, I miss having a home..."

     I suppose it is human nature to always yearn for what you don't have. I was ready to stowaway on his boat when he described the scarlet sun sinking into the horizon, its reflection radiating across the blue ocean.

      I may be living my dream here at Furniture Consignment Gallery, but I'd sure like to take to the sea someday like this old salt. Might even trade a dresser or two to make it happen.

     6:35 AM Today:  "As of last night at 7:00PM papers are signed, and more importantly money is finally down!! I would like to proceed with consigning the furniture -- if that is alright with you. Are you available on March 2nd?"  

     All week long we have been fielding calls from customers eager to schedule furniture pick-ups. The signs are there that the Spring real estate market is coming in like a Lion!  "As soon as we have the sales agreement in hand, you can come get the furniture" says one, happy to be setting off on a long-anticipated retirement adventure consignor. Another is joyfully moving into a new home. "We move on March 6th. Can you sell our old dining room set? It is too big for the new dining room. And I found a new set in your showroom that will fit the new house perfectly!"  

     After years of waiting out the recession, people seem to be on the move again. That is always an emotion-filled journey, one that we're happy to share with our customers. When we are helping customers who are moving, we witness the full range of emotions in those who are selling and buying homes. Sellers are sifting through memories of lives well lived and coming to terms with the decision to make a change. Buyers are eagerly looking forward to fulfilling their dreams of creating a new home.

    A big move creates anxieties, but it is typically mingled with excitement and anticipation. Decisions must be made. Some hesitate and fret over the details. Others leap from one decision to another with the speed and agility of a star hurdler.

     One of our customers is making her fifth move - in five years. Having seen her through all these transitions, we are beginning to feel a bit like family. We were at her home this week swapping out beds, cleaning out some high quality pieces from her basement and trying to get her squared away before her 2PM showing. She was calm -- I was stressed! "We've got to get these beds made!" I exclaimed. "Don't worry. They'll either like the home or they won't", the wily moving veteran said with cool composure.  

     In the next town over, we recently sold a dining room set for a customer who was moving out of a lovely colonial in the suburbs. We were back at the same house the following week - delivering a different dining room set to the new homeowner.

     Strange things happen during a move. Emotions run high. Some folks make good decorating decisions under stress. Others don't. Furniture that fit perfectly in that big family colonial may not work in the chic new retirement condo. The formal dining room set that looked so elegant in Newton may not work in your casual house on the Cape. Some people are able to anticipate that certain pieces won't work in the new home before the big move. Others incur the expense of moving the items, try to cram furniture built for a large home  into a small home and then make the decision to consign the items. 

     We wouldn't think of offering advice about moving - every family handles that challenge differently - but we do have one suggestion: Keep Furniture Consignment Gallery on speed dial.

     You never know when you might need us. And we promise we'll do our best to help you.  

     7:03 AM Today: "Let's do Thursday, March 1. I'll make it work." says yet another client on the move. 

Sitting at the breakfast table slurping my last spoonful of Honey Bunches of Oats, I felt a breeze behind me, then heard the screech of wheels rounding the corner. Based on the fraction of a second between the breeze and the screech, whatever it was that just blasted through the kitchen was moving fast. I whipped my head around to see my nine-year-old son, Collin, racing down the hallway on his roller blades. "Whoa, whoa, no, no, NO!" I hollered after him. "Not in the house!"  

Collin spent a lot of time over school vacation week this holiday with a friend who lives around the corner. Their home is different from ours. They're a hockey family, and we're not talking just tickets to the Bruins. Their house is a rink - with furniture. The kids' rollerblades have worn a groove into the hardwood floors. Doors and walls have weathered more than a few collisions. There might even be some blood. To their credit, our neighbors have raised a brood of great hockey players, but most families choose to put a limit on the amount of fun allowed in the home.

Raising kids to enjoy - but also to respect -- your home and its furnishings is a challenge. We've seen the gamut in our clients' homes. Some couples spend thousands on a mahogany dining room set, then let their children race toy cars on its gleaming finish. Conversely, one newlywed couple is wrestling with the decision of how to furnish the living room for this, their second marriage. He doesn't have children; she has three. He wants formal and fancy; she knows the carnage kids can inflict on furniture. If not managed with care, that situation has disaster written all over it.

So where is the happy medium? How can you satisfy an adult's need for beauty with a kid's desire for fun? It is not easy, but here are some ideas that may help you figure out a solution:

• Give the kids a few areas in the house where they can be kids. We, as parents, should encourage playtime. Even some roughhousing is healthy. Big or small, some part of your home should be dedicated to fun. And when things get a bit out of hand, as my Mother used to holler to us: "Take it out to the front yard!"

• Create a warm, cozy place in your home where you can come together as a family. A place where everybody is comfortable.  A place where you won't trip over toys. A place where kids can snuggle up with Mom and Dad.

• And, yes, your home should have some special items that are meaningful to your family. Maybe they are costly new pieces that create a certain look. Maybe they are treasured heirlooms passed down from parents or grandparents. One of the responsibilities of parenting is teaching kids to treat special possessions - their own and others' - with respect. My Dad would drive me crazy when he would knock my feet off the coffee table. Somehow he could see the fresh scratch on the wall before entering the home from work. We put our dents in our home, but my brothers and I also learned the valuable lesson of respecting the family's hard earned assets.

And here's one last tip. New furniture can be very costly. But there's an alternative for those who value quality furniture -- while also understanding that indoor rollerblading on rare occasions (and snow days) might be necessary. Shop smart. Shop consignment. If you don't mind a tiny scratch or two, you'll find a great selection of quality pieces at Furniture Consignment Gallery in Hanover and now in Chestnut Hill. They didn't have consignment stores like ours when I was growing up. If there had been, I'm sure my family would have been regular visitors.

Hey this is Christa, your friendly, FCG computer nerd and photographer!

We've had some great new features added to our website recently by our team.We've been on the quest of making the site even more user friendly for all of our valued customers! You may have noticed the red price tags. not only are they snazzy to look at but right underneath that tag we now have the next drop down price and the date it will drop down. That brings me to our first tutorial!

TUTORIAL: Email Reminders for Price Drops

This way you can have the computer automatically send you a friendly reminder that that wonderful piece you wanted has dropped to the next price (usually 10% off)! It's really easy to do this:

STEP 1: click the button circled in red below that says "Schedule a price drop reminder"

STEP 2. Type in Your name (this helps keep your important reminder out of that automated spam folder)

STEP 3. Type in the email address you would like to recieve the price update to (make sure it's something you check often so you don't miss out on a great item!)

STEP 4. Click the "Set Reminder" button

STEP:5 Click "OK" to confirm the email subscription to the item

STEP: 6 You should see this screen saying you'll recieve an update the day before the price drop and then you can just click the "Close Window" to continue shopping your heart out.

TUTORIAL: Email an Item to Yourself or a Friend

The other new feature that you may have noticed in your browsing on our site is the "Email a Friend" button. This little gem will help you email a piece you think would be perfect for that friend or relative without having to copy, paste and send the link from your own email.

STEP 1: Click the Purple button that says "CLICK to email This Piece To a Friend"

STEP 2: Type your name (so the recipent knows who sent this awesome piece of furniture gold to them and can thank you later for your brillance)

STEP 3: Type the recepient's email

STEP 4: Write a short message it you'd like about why this is right up their alley or leave it blank, whatever you'd like

STEP 6:Click "OK" to send the message on it's way

STEP: 7 Revel in your greatness of finding that perfect thing for him/her and click "Close Window" to return to your shopping bliss.

Somber as undertakers, the couple trekked into our showroom four times in four days. They slipped in through the front door, ignored our cheerful greetings and made a beeline for the section featuring dining-room sets. There, they spent hours grimly examining one particular table and the matching chairs. Our sales associates volunteered their help. The couple brushed them all off abruptly.  

Finally, our most personable – and apparently fearless – associate seized the opportunity as a personal challenge. Ms. Congeniality marched up the staircase to the second floor of our showroom determined to befriend this baffling duo. Downstairs, we took bets on whether she’d get anywhere with “Mr. and Mrs. Meany”.  

“Oh, they aren’t mean at all,” she told us later, after a long chat with the couple. “They are just scared to death.”

Scared? Yes. In fact, they are terrified of decorating their home. Five years ago, the two moved into their home and the place still looks like an vacant warehouse. Paralyzed by fear, they haven’t bought a light fixture for the hallway. The result: a single light bulb dangling from the ceiling.  Walls are bare. Entire rooms are empty.

Now, the holidays are coming and they are looking at the possibility of another graceless meal at the kitchen counter. But the alternative – buying a table and some chairs for the dining room – fills them with abject terror.

We witness such scenes all the time at Furniture Consignment Gallery. Many folks know what they like in furniture, but are afraid their taste is all “wrong.” Some fear making a design mistake with poor choices in color, size or scale. Others search endlessly for the perfect design, without a clear idea of what that might look like.

Often, customers will turn to me and say: “I’m sure your home is beautifully furnished.” Well, the truth is my home is full of the pieces that didn’t sell. There’s a dresser is in our foyer that sat on the showroom floor for over a year; it had been marked down almost to pennies. Finally, I took it home to put it out of my misery. And, believe it or not, we get more compliments on that dresser than almost any other piece of furniture in the house. 

Not everyone has an interior designer on speed-dial. And decorating a bare room can be intimidating. Here are five tips to help you get started:

Break the ice with a small item. Like a sculptor starting with a new block of stone, everything gets easier once you make the first cut. Dive in and buy a lamp or a rug that appeals to you.
After that first decision, things start to fall into place.

Personalize your home. Invest in pieces or furniture or art that matter to you. Loved that safari honeymoon? Display those tribal sculptures and gradually a decorating theme will emerge.  (Think campaign chests and faux fur throws.) Did you inherit a beloved Victorian loveseat from Grandma?  Honor her by using it in your home. How about that sloppy painting your five-year-old hauled home from kindergarten? Frame it! Showcase the personal, the meaningful, and the memorable. That’s the heart of true beauty.

Add some humor to your décor! People are too serious these days. My mom has a sign hanging in her kitchen: “Wine is sure proof that God loves us.” In our own home, my wife and kids have tucked action figures into obscure spots. Those hidden treasures always manage to grab our guests’ attention.  It’s okay to be a bit goofy.  Make your home special for you and your family.

Make a list of what’s important to you. Do you like organization or clutter? Some people feel panicky if things are not in the proper bins. Other feel as though they are in a dentist’s office when things are too orderly.

Relax and look for pieces that make you smile. Your guests can’t help but love a home that reflects a full – and well-lived – life. When my wife, the designer, returns from a job, I typically ask her how things are shaping up at the client’s home. “Good!” she’ll usually say. “It’s not my taste – or yours – but they love it, and that’s what really matters.”

Buying furniture for your home is exciting and fun, but it’s also stressful. You are about to spend your hard-earned money on a major purchase, and you want to make the right decision.

Here are the top five mistakes you should avoid when buying furniture:

• Don’t fight with your spouse in the showroom. Your salesperson is trained in furniture – not marital counseling.  Consider that your spouse may see things differently than you. Usually one person is looking at the functional use of furniture while the other is looking at the decorative side.  Be patient with each other. Polarizing views often lead to a good compromise. 
• Don’t ask other customers in the showroom for their opinions. This can be disastrous. Everyone has an opinion, but you want a qualified opinion. Asking everyone what they think rarely leads to a good decision. Try to find a salesperson you trust. That’s the best way to get the look you want.
• Don’t be lured in by zero-interest financing plans. Borrowing money to buy furniture is not a good idea. For one, these plans are full of penalties if your payment is late. And your monthly payments will soar if the furniture isn’t paid off before the interest kicks in. Unless you are extremely responsible with your finances, avoid these plans.  
• Don’t pay extra for product warranties. If a store asks you to pay an additional fee for a warranty, you should question the quality of the furniture – and the store’s willingness to stand by its products. Warranties aren’t expensive – generally less than $100 – which is why you may be tempted to view them as a kind of cheap insurance. But they’re a waste of money.
• Don’t buy new furniture without stopping by your favorite upscale consignment store. Why? Because it may have exactly what you want – for much less. Shop smart!