FurnitureConsignment.com Blog

New Transitions

Posted by Jay Frucci on Tue, September 10, 2013 @ 12: 07 PM
matthewchasingschoo   Our front door whipped open, and Diana burst in, beaming. She gave me a high five. All three boys were on their way back to school. Just as we were about to break into the victory dance of the newly emancipated, we heard a small, miserable voice behind us.
       "Wrong bus." Collin, our ten-year-old, stood in the foyer. He'd ridden one block before the big kids informed him he'd gotten on the eighth-grade bus, not the fifth-grade bus. The driver ejected him promptly at the next corner. Humiliated, he'd run home. Already anxious about his first day of middle school, now he was a ball of nerves. "Thanks a lot!" he said, glaring at us.
       Earlier, Cade, our thirteen-year-old, was fuming during the short ride to his bus stop. I got the silent treatment because I won't busgiflet him upgrade to a smartphone. He believes this tragedy will ruin his year. He'll survive. At least he got on the right bus.
       The dog is sulking - and possibly sick. Even the family car is protesting the end of summer and the start of the car-pool season. Red warning lights are glowering irritably on the dashboard.
       We had one happy camper: Robbie marched off to kindergarten with a big smile. It was orientation day: his first, our third. All the moms sending off their first-borns were beaming through tears and lingering for glimpses. Diana, a veteran, exited happily, kicking her heels. 
      Transitions are tough. It's a relief to pack the kids off to school, but I'm already dreading the projects.  Build the Roman Coliseum out of Cheerios? Seriously!?! Someone in the family needs an engineering degree to get a kid through school these days.
      We're all busy. That's probably why our three showrooms are quiet this week.  But we are working hard to get ready for when you want to beautify your home for the holidays. Every store has exquisite pieces. There's a beautiful Baker dining table in Chestnut Hill, a Chippendale china cabinet in Hanover, and even a folding table with a butler tray in Plymouth.  We're ready to help you create the best holiday ever.

Topics: pets, kindergarten, bus, transitions, Furniture Consignment Boston, Furniture Consignment Gallery, school, American Made, chestnut hill, Furniture Consignment, Hanover, plymouth Furniture, customers, kids, dog, school bus

Pardon the Tiny Snag

Posted by Jay Frucci on Wed, July 31, 2013 @ 11: 28 AM

a beauty, a palatial oriental woven in brilliant colors. So of course we put it out for display in our showroom as boldly as Cher once put it out in Vegas. We weren't hiding anything. That rug got a lot of attention from shoppers until one lucky buyer hauled it home.

         Six days later, the phone rang irritably. Apparently, it had taken almost a week for the buyer to notice the flaw - and now she wasn't happy about it.

          describe the imageShoppers, let's get real. Virtually every piece on our showroom floor has had some interaction with life. More precisely, that means the occasional ding, dent or scratch. A loyal customer recently told us that it was worth the long drive to our showroom because the not only is furniture a bargain - it is in "pristine condition."

But, the reality is, if you do some serious poking around you'll probably find some small issue with just about every item in our stores. Some shoppers are really fussy - and they're actually kind of fun to watch. They'll crawl around on the floor inspecting an item for dents you can barely see with the naked eye.

Others shrug off the small stuff. We sold a Hitchcock hutch this week with a small scratch on the maple top. Our buyer shrugged it off. She was a bit of a klutz herself, she said, and she'd learned to accept that foible. For her, the scratch on the hutch was nothing more than a reminder that bumps and bruises are part of life.   

 At Furniture Consignment Gallery, we carefully evaluate furniture when it is displayed under the bright lights of our showroom - and we take every one of those dings and dents into account when we price the item. So the question is, what's your angle?

Are you looking for flawless furniture? Or can you tolerate a minor scuff or snag to get top quality at a bargain price? If that's the case, we  have got some great buys for you this week.

Topics: scrapes, snag, Furniture Consignment Boston, Furniture Consignment Gallery, American Made, chestnut hill, pick up, Furniture Consignment, Hanover, plymouth Furniture, customers, dings

Mother is Coming

Posted by Christa Newman on Tue, May 21, 2013 @ 03: 53 PM
 Brad2Ron juneRed alert: the twins have been acting a little strange. They seem tense, especially about the design of their showrooms. Everything has to be flawless. Every lampshade has to be straight and every pillow fluffed. In the last few days, our typically energetic store managers have turned into whirling dervishes of design.

 

For those new to this blog, the twins refers to the two brothers - identical twins - who manage the Hanover and Plymouth stores for Furniture Consignment Gallery. Ron has overseen our largest showroom in Hanover since 2006. Brad was recently recruited from a Macy's in Florida to manage our newest store in Plymouth. Equally gifted in furniture merchandising, they are ferociously competitive about their stores.

 

Earlier this week, during our weekly conference call with the store managers, I witnessed what sounded suspiciously like a sibling smackdown. "How do you like the flowers?" Ron asked Brad casually. Turns out, Ron had planted masses of wildly colored flowers outside his brother's showroom last Monday - on his day off!  

 

Well, apparently, no harm, no foul when the goal is beautifying our stores. Brad was grateful for the help. Later, I heard the two hatching a plot to do a landscape makeover of Hanover together this coming Monday.  

 

As an employer, I couldn't be more appreciative of the effort, but I was getting a little worried about burn-out. Then, in a moment of furniture-arranging pique yesterday, Brad dropped a bombshell that explained everything. "Everything has to be perfect," he said. "Mother is coming."

 

So that explains it! Mother! On her way from her winter home in Florida to her summer home in Maine, the matriarch of the family is going to stop by to see her sons and look over their handiwork. I've never met her, but she lives in legend, at least at FCG.

 

Widowed when her twins were 10, she raised three boys along with their sister by herself, working in the family tire store where she excelled at the art of retail. At 78, she's a tiny, stylish dynamo, and her 51-year-old sons haven't yet outgrown the desire to impress her. She arrives in two weeks. I can't wait to meet her - if only to see an end to the frenzied primping.   

 

So stop by our stores this weekend and enjoy the results of our sibling rivalry.  I'll be there. I've been sentenced to hard labor - at least for the next two weeks. "The deck outside the store has to be stained," Brad told me sternly. "Mother is coming."

Topics: new york, Furniture Consignment Boston, Furniture Consignment Gallery, American Made, chestnut hill, pick up, Furniture Consignment, Hanover, plymouth Furniture, customers, delivery mother, twins

A Warming Trend

Posted by Jay Frucci on Tue, April 09, 2013 @ 03: 20 PM

 under reno"The contractor is going to be here in an hour," she said casually. "He's ripping out the kitchen island."

I stopped dead in my tracks. "Why?" I blurted, without thinking. "It's beautiful." She had a kitchen that would be the envy of any serious cook. Hers was an island just made for kids' afternoon snacks and homework or wine-and-pizza with friends. Distressed black with red undertones, it had a rich cherry wood top.

 

"Don't worry," she assured me. "We're going green. We're going to re-purpose the island as a work bench in the barn." She started detailing the master plan for the new kitchen to me, excited about the cabinetry and the new stainless-steel appliances that were on order. All I could think about were the paint brushes, wrenches and nails that would be strewn across that polished island top once it was dispatched to the barn.

 

describe the imageRenovations are good for the economy, and hers was one of many signs that things are picking up after a four-year housing slump. In another home we visited this week, an expanded master suite had hardwood floors so vast and gleaming they would have made a great bowling alley for my three boys. This home owner realized they made the room too big and was ready to begin additional alterations to further complicate or correct the problem. 

 

As a furniture consignment guy, I get to see a lot of homes here in Boston and its suburbs. Rarely do the new - or newly done - mansions command my attention. In a way, some of them seem as cold and lifeless as mausoleums. What gets me is something that no contractor or architect in the world can give a home: warmth.

 

You can't draw warmth on a blueprint. Warmth comes from a home that tells the story of the lives lived within: the kids' art framed and hung in the family room like an Old Master, the embroidered pillow you made the winter of the big snowstorm, the tiny nicks on the legs of the breakfront, a reminder of the toy trucks that got rammed into them when your son was three. You can't buy warmth, but you can achieve it.

 

Visit one of our three showrooms this weekend. We have a lot of beautiful furniture, once loved, that came from my kind of homes. Let us help you build some warmth in your home so that you can live a good life in it.

Topics: home, delivery, family, warmth, reconstruction, Furniture Consignment Boston, Furniture Consignment Gallery, American Made, chestnut hill, pick up, Furniture Consignment, Hanover, plymouth Furniture, customers, renovation

Real People Sell Furniture

Posted by Jay Frucci on Sat, March 16, 2013 @ 03: 25 PM

     Sometimes, I gotta confess, you see the damndest things when you're picking up furniture in people's homes.

      "Oh, that," said the lady of the house, waving airily at a small baggie stuffed with crisp brown leaves sitting on her coffee table. "Just ignore it," she added. "My stepson should know better than to leave his weed out where anyone can find it."dog poop bag
I had no interest in the baggie, but the furniture looked good, so we took it. Carrying a desk down the stairs and out the door, Matt and I almost stepping on a different plastic bag, neatly bundled, that she'd left sitting on the front stoop. "Watch out," she barked. "Dog shit!"    
      Oh, the perils of furniture pick-up. Don't get me wrong, though. I'm happy to be back in the truck. For the last few months, I've been tied to
my desk working out the details of staffing and filling our new store in Plymouth, which, happily, opened to great reviews on March 1.

    Finally, now, I can get back to hunting through rough waters and green pastures for great furniture.

     What was that quote by Jack Kerouac? "Nothing behind me and everything ahead of me, as is ever so on the road." We former English majors think like this when we get a few miles from home and office.  

   Our next stop was to see a retired firefighter. Her name was "Murf." If your home was ablaze, you would want her manning the hose.screen 4bec0f6f83a0e Built like a fireplug, she was competent and compassionate - and she knew more about furniture than me. Her father, it turns out, was a salesman for woodworking equipment. She'd spent part of her childhood visiting the big furniture factories that once dotted the landscape. Murf was witness to a great era of American furnituremaking and she didn't even know it.

     After Murf, we visited a couple of storage units, an upscale house in a country-club development, and a couple of homes in the ragged stage of renovation. The result: an action-packed day for me and my trusty travel companion Matt who was subbing in for Nick who was home with his new baby boy. Coming home, the truck was stuffed with furniture and we were stuffed with tales of the riot of humanity out there.  

    He'd gotten it right, Kerouac. Keep on rolling, he said, and "lean forward to the next crazy venture beneath the skies."

Topics: delivery, Furniture Consignment Boston, Furniture Consignment Gallery, American Made, chestnut hill, pick up, Furniture Consignment, Hanover, plymouth Furniture, customers

Tutorial: New "Inventory Email" Features

Posted by Jay Frucci on Thu, December 15, 2011 @ 07: 45 PM

Hey this is Christa, your friendly, FCG computer nerd and photographer!

We've had some great new features added to our website recently by our pricetagteam.We've been on the quest of making the site even more user friendly for all of our valued customers! You may have noticed the red price tags. not only are they snazzy to look at but right underneath that tag we now have the next drop down price and the date it will drop down. That brings me to our first tutorial!

 

calendarTUTORIAL: Email Reminders for Price Drops

This way you can have the computer automatically send you a friendly reminder that that wonderful piece you wanted has dropped to the next price (usually 10% off)! It's really easy to do this:

 

STEP 1: click the button circled in red below that says "Schedule a price drop reminder"

Reminder part1STEP 2. Type in Your name (this helps keep your important reminder out of that automated spam folder)

STEP 3. Type in the email address you would like to recieve the price update to (make sure it's something you check often so you don't miss out on a great item!)

STEP 4. Click the "Set Reminder" button

Reminder part2

STEP:5 Click "OK" to confirm the email subscription to the item

Reminder part3

STEP: 6 You should see this screen saying you'll recieve an update the day before the price drop and then you can just click the "Close Window" to continue shopping your heart out.

Reminder part4

 

TUTORIAL: Email an Item to Yourself or a Friend

The other new feature that you may have noticed in your browsing on our describe the imagesite is the "Email a Friend" button. This little gem will help you email a piece you think would be perfect for that friend or relative without having to copy, paste and send the link from your own email.

 

STEP 1: Click the Purple button that says "CLICK to email This Piece To a Friend"

 

Email Part1

STEP 2: Type your name (so the recipent knows who sent this awesome piece of furniture gold to them and can thank you later for your brillance)

STEP 3: Type the recepient's email

STEP 4: Write a short message it you'd like about why this is right up their alley or leave it blank, whatever you'd like

Email part2

STEP 6:Click "OK" to send the message on it's way

Email Part3

STEP: 7 Revel in your greatness of finding that perfect thing for him/her and click "Close Window" to return to your shopping bliss.

Email Part4

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